During COVID-19, Spy Hop, a Utah-based youth media organization, effectively engaged several hundred young people in media arts education locally and nationally by swiftly pivoting to a bold experimental virtual approach. This ethnography conducted by Convergence Design Lab reports that while many youth-service organizations furloughed staff and paused operations during COVID-19, Spy Hop adapted to quickly deliver virtual programs to a geographically and age diverse population of youth.
The report is a 16 page chronicle that vividly describes the challenges and decision-making process that occurred at Spy Hop between late March and early June 2020. The report finds that Spy Hop succeeded as a direct result of its facility with three particular organizational behaviors and that these behaviors shed light on what collective resilience looks like in action. Specifically, Convergence Design Lab observed Spy Hop:
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