Citing an external evaluation commissioned in 2001, this paper describes WaterAid's WASH program implemented by local NGOs in Bangladeshi slums of Dhaka and Chittagong. The program involved training NGO staff in technical issues, participatory methods for baseline studies, community mobilization and capacity-building, and hygiene education. Partners provided connections to metropolitan water authority lines, tubewells, sanitation blocks, community latrines, pit latrines, footpaths, drainage improvement, and solid waste management. Besides health benefits, a goal of the program was to create a sense of citizenship for socially marginalized slum dwellers. To this end, water points were managed by committees of local women. Overall, the evaluation found the program to be effective in providing facilities and especially in making headway in negotiations with corporations and water and sewage authorities to gain access to legal water connections. Yet, reaching the poorest of citizens while getting cost-recovery for suppliers proved to be a challenge for which new cost-sharing arrangements would need to be conceived.