This report explores ways that state arts agencies can develop authentic and meaningful relationships with communities that have experienced limited access to state arts agency support in the past. These relationships, in turn, can inform the design of more equitable and inclusive state arts agency services. The report provides tips on initiating contact, establishing trust, redesigning grants and shared decision making. It was produced in collaboration with the Washington State Arts Commission along with the additional reports In Pursuit of Equity: Four Case Studies of State Arts Agencies and Diversity, Equity and Inclusion in State Arts Agency Public Art Programs: A Roundtable Report.