The Worcester Regional Transit Authority Advisory Board has suspended fares at the agency since March 2020, as a result of the COVID-19 pandemic and subsequent emergency. It has been extended several times, and the latest extension is set to end at the end of June 2023 unless the Advisory Board adopts a budget that will extend fare-free for a longer period of time. The Worcester Regional Research Bureau previously released two reports: In May 2019, The Implications of a Fare-Free WRTA and in November 2020, Bureau Brief—Addendum to "The Implications of a Fare-Free WRTA." Both reports analyses found a strong argument in favor of a fare-free program at the WRTA. This report on finances serves as an update to those reports after three years of fare-free service.
The WRTA experienced a rapid ridership recovery from the COVID-19 pandemic and FY23 ridership is expected to increase. While this report reviews WRTA finances relative to sustaining a fare-free policy, please look forward to a forthcoming report on WRTA ridership from The Research Bureau. It is evident that a fare-free policy at the WRTA has had significant impact, particularly on ridership.