May 4, 2022
Labor shortages are widespread, workers are expecting higher starting wages, and after employers hire and train a new employee the risk that they will jump ship for a better paying job is probably the highest it has ever been. The cost of hiring the wrong candidate has never been higher. How can employers do a better job at hiring and retention? We talked with workforce development professionals –people who help employers find workers and young adults find jobs– to document what employers can do to make good hires, ones that last. In this report we focus on what they see as working and what tends to fail when onboarding new young employees. Our goal is to help employers examine their hiring and onboarding practices, increase the speed at which new hires become productive team members, and reduce the high financial and emotional cost of turnover from failed hires.In this environment of short-staffing and difficulty finding new employees, some firms are raising wages, offering more full-time positions, redesigning jobs to include better benefits, and offering signing bonuses. These are important, but so are more subtle aspects of onboarding, especially those having to do with developing mutual respect and trust between the employer and the new hire. Both employers and employees need hiring to be done right. In this study we share ten lessons to help employers hire right. The workforce specialists learned these lessons observing the typical mistakes employers make, sometimes over and over again.