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Internet Monitor 2014: Reflections on the Digital World: Platforms, Policy, Privacy, and Public Discourse

December 15, 2014

This publication is the second annual report of the Internet Monitor project at the Berkman Center for Internet & Society at Harvard University. As with the inaugural report, this year's edition is a collaborative effort of the extended Berkman community. Internet Monitor 2014: Reflections on the Digital World includes nearly three dozen contributions from friends and colleagues around the world that highlight and discuss some of the most compelling events and trends in the digitally networked environment over the past year.The result, intended for a general interest audience, brings together reflection and analysis on a broad range of issues and regions—from an examination of Europe's "right to be forgotten" to a review of the current state of mobile security to an exploration of a new wave of movements attempting to counter hate speech online—and offers it up for debate and discussion. Our goal remains not to provide a definitive assessment of the "state of the Internet" but rather to provide a rich compendium of commentary on the year's developments with respect to the online space.Last year's report examined the dynamics of Internet controls and online activity through the actions of government, corporations, and civil society. We focus this year on the interplay between technological platforms and policy; growing tensions between protecting personal privacy and using big data for social good; the implications of digital communications tools for public discourse and collective action; and current debates around the future of Internet governance.The report reflects the diversity of ideas and input the Internet Monitor project seeks to invite. Some of the contributions are descriptive; others prescriptive. Some contain purely factual observations; others offer personal opinion. In addition to those in traditional essay format, contributions this year include a speculative fiction story exploring what our increasingly data-driven world might bring, a selection of "visual thinking" illustrations that accompany a number of essays, a "Year in Review" timeline that highlights many of the year's most fascinating Internet-related news stories (and an interactive version of which is available at thenetmonitor.org), and a slightly tongue-in-cheek "By the Numbers" section that offers a look at the year's important digital statistics. We believe that each contribution offers insights, and hope they provoke further reflection, conversation, and debate in both offline and online settings around the globe.

Teens, Social Media, and Privacy

May 21, 2013

Teens share a wide range of information about themselves on social media sites; indeed the sites themselves are designed to encourage the sharing of information and the expansion of networks. However, few teens embrace a fully public approach to social media. Instead, they take an array of steps to restrict and prune their profiles, and their patterns of reputation management on social media vary greatly according to their gender and network size.

Teens and Technology 2013

March 13, 2013

Smartphone adoption among American teens has increased substantially and mobile access to the internet is pervasive. One in four teens are "cell-mostly" internet users, who say they mostly go online using their phone and not using some other device such as a desktop or laptop computer.In overall internet use, youth ages 12-17 who are living in lower-income and lower-education households are still somewhat less likely to use the internet in any capacity -- mobile or wired. However, those who fall into lower socioeconomic groups are just as likely and in some cases more likely than those living in higher income and more highly educated households to use their cell phone as a primary point of access.

Exploring Russian Cyberspace: Digitally-Mediated Collective Action and the Networked Public Sphere

March 2, 2012

This paper summarizes the major findings of a three-year research project to investigate the Internet's impact on Russian politics, media and society. We employed multiple methods to study online activity: the mapping and study of the structure, communities and content of the blogosphere; an analogous mapping and study of Twitter; content analysis of different media sources using automated and human-based evaluation approaches; and a survey of bloggers; augmented by infrastructure mapping, interviews and background research. We find the emergence of a vibrant and diverse networked public sphere that constitutes an independent alternative to the more tightly controlled offline media and political space, as well as the growing use of digital platforms in social mobilization and civic action. Despite various indirect efforts to shape cyberspace into an environment that is friendlier towards the government, we find that the Russian Internet remains generally open and free, although the current degree of Internet freedom is in no way a prediction of the future of this contested space.

Youth and Digital Media: From Credibility to Information Quality

February 16, 2012

Building upon a process-and context-oriented information quality framework, this paper seeks to map and explore what we know about the ways in which young users of age 18 and under search for information online, how they evaluate information, and how their related practices of content creation, levels of new literacies, general digital media usage, and social patterns affect these activities. A review of selected literature at the intersection of digital media, youth, and information quality -- primarily works from library and information science, sociology, education, and selected ethnographic studies -- reveals patterns in youth's information-seeking behavior, but also highlights the importance of contextual and demographic factors both for search and evaluation. Looking at the phenomenon from an information-learning and educational perspective, the literature shows that youth develop competencies for personal goals that sometimes do not transfer to school, and are sometimes not appropriate for school. Thus far, educational initiatives to educate youth about search, evaluation, or creation have depended greatly on the local circumstances for their success or failure.

Online Security in the Middle East and North Africa: A Survey of Perceptions, Knowledge, and Practice

August 1, 2011

Digital communication has become a more perilous activity, particularly for activists, political dissidents, and independent media. The recent surge in digital activism that has helped to shape the Arab spring has been met with stiff resistance by governments in the region intent on reducing the impact of digital organizing and independent media. No longer content with Internet filtering, many governments in the Middle East and around the world are using a variety of technological and offline strategies to go after online media and digital activists. In Tunisia, before and during the January 2011 protest movement that led to a change in government there, Internet service providers were apparently logging usernames and passwords to hack into and dismantle online organizing and information sharing among protesters. In early June 2011, Google reported a phishing attack targeted at military and human rights activists to gain access to their Gmail accounts. In Syria, a well organized effort known as the Syrian Electronic Army has been carrying out attacks to disable and compromise web sites that are critical of the Syrian regime. These stories are only a few selected from the set that have become public, and an unknown number of attacks go unnoticed and unreported. Many of these attacks are impossible to attribute to specific actors and may involve a mix of private sector and governmental actors, blurring the lines between cyber attacks and government surveillance. In such an environment, maintaining online security is a growing challenge.In this report we describe the results of a survey of 98 bloggers in the Middle East and North Africa (MENA) carried out in May 2011 in order to study bloggers' perceptions of online risk and the actions they take to address digital communications security, including both Internet and cell phone use. The survey was implemented in the wake of the Arab spring and documents a proliferation of online security problems among the respondents. In the survey, we address the respondents' perceptions of online risk, their knowledge of digital security practices, and their reported online security practices. The survey results indicate that there is much room for improving online security practices, even among this sample of respondents who are likely to have relatively high technical knowledge and experience.