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State of Digital Equity: Lessons from survey data and focus groups

May 12, 2022

In late 2020, EveryoneOn undertook a national survey to understand the digital divide during the pandemic. Even at a time of such uncertainty, it was important to look at broadband adoption and digital equity in a deeper way, since investments in digital inclusion were and would continue to be necessary as COVID widened the digital gap, leaving students, seniors and families offline. In the absence of recent research, EveryoneOn, in partnership with the Ballmer Group and Microsoft surveyed income insecure households (less than $50,000 a year) as well as conducted focus groups with individuals and digital inclusion practitioners. Our collective goal was to understand the persistent barriers to adoption and use the findings to inform policies and initiatives that foster digital equity. At the Ballmer Group, addressing barriers to economic mobility for children and families is a priority. When children do not have access to the tools necessary to participate and succeed in school, that is a barrier to economic mobility and resiliency. This is why it is important to understand what is keeping K-12 households unconnected or under connected. We learned in the first report that families cannot afford anything over $100 for a computer, reducing their education and economic opportunities.For Microsoft, the pursuit of racial equity entails addressing digital inequities that disproportionately affect racial and ethnic minority communities. Lack of access to high-speed and affordable internet service, robust devices and digital skilling opportunities have compounding effects on households, communities and our society. The Microsoft Airband Initiative intends to support cross-sector efforts to address barriers to digital equity.The findings in this third and final report reveal that equity must be at the center of digital inclusion efforts. We must invite diverse leaders, advocates and community anchor organizations to the table not only to provide a clear picture of digital inclusion, but to give them decision-making power about where and how funds should be invested. The recent passage of the Infrastructure and Investments Jobs Act and launch of the Affordable Connectivity Program provide a historic opportunity to create a more equitable and inclusive approach to digital equity. Rulemakings will influence what state and local funding efforts will look like, which has been instrumental for driving broadband adoption. On page 11 of this report, we make recommendations to help inform state and local leaders how to allocate federal funds they secure. The research makes it clear that policy change and investments must be made quickly if we are to prevent sustained educational, economic and social disparities caused by digital inequity. We are committed to ensuring digital equity for all. Will you join us?

Americans' Views on Open Government Data

April 21, 2015

Government reformers and advocates believe that two contemporary phenomena hold the potential to change how people engage with governments at all levels. The first is data. There is more of it than ever before and there are more effective tools for sharing it. This creates new service-delivery possibilities for government through use of data that government agencies themselves collect and generate. The second is public desire to make government more responsive, transparent and effective in serving citizens -- an impulse driven by tight budgets and declining citizens' trust in government.The upshot has been the appearance of a variety of "open data" and "open government" initiatives throughout the United States that try to use data as a lever to improve government performance and encourage warmer citizens' attitudes toward government.This report is based on the first national survey that seeks to benchmark public sentiment about the government initiatives that use data to cultivate the public square. The survey, conducted by Pew Research Center in association with the John S. and James L. Knight Foundation, captures public views at the emergent moment when new technology tools and techniques are being used to disseminate and capitalize on government data and specifically looks at:People's level of awareness of government efforts to share dataWhether these efforts translate into people using data to track government performanceIf people think government data initiatives have made, or have the potential to make, government perform better or improve accountabilityThe more routine kinds of government-citizen online interactions, such as renewing licenses or searching for the hours of public facilities.

Wireless Internet Use

July 22, 2009

Presents survey findings on trends in Americans' use of wireless networks to access the Internet. Analyzes usage patterns by race/ethnicity, age, type of device used, type of data or information accessed, and reasons for going online wirelessly.

Home Broadband Adoption 2009

June 17, 2009

Presents survey results on the use of broadband Internet connections at home as of April 2009. Examines growth in broadband adoption by age group, race/ethnicity, income, education, and location; changes in broadband pricing; and effects of the recession.

The Mobile Difference

March 25, 2009

Explores how mobile information and communication technology (ICT) shapes digital lifestyles by comparing the ICT assets, frequency and purpose of Internet use, and attitudes of those who rely on ICT and those who do not, each grouped into five types.

Use of Cloud Computing Applications and Services

September 12, 2008

Presents survey results on who uses "cloud computing" architecture -- Webmail services; online data storage, including photos; or Web-based software applications -- why, and how, as well as on concerns about uses of personal data.

Home Broadband Adoption 2008

July 3, 2008

Presents results of a survey on the use of broadband Internet connections at home from May 2007 to May 2008 by race/ethnicity, income, and location. Provides data on types of broadband, pricing of broadband and dial-up connections, and user behavior.

The Internet and Consumer Choice

May 18, 2008

Presents findings on how heavily consumers rely on the Internet to research and buy music, cell phones, and real estate; whether they post online comments on purchased products; and whether the Internet circumvents traditional means of purchase.

Costs and Benefits of Full Dual-Frame Telephone Survey Designs

May 15, 2008

Assesses the cost, sample composition, weighting, and substantive effect on survey results involved in interviewing respondents by cell phone, including those with landlines. Includes demographic profiles of cell phone-only, landline-only, and dual users.

Online Shopping

February 13, 2008

Examines trends in online shopping and the use of online services, comparing survey data by gender, age, race/ethnicity, education, income, and region. Analyzes attitudes toward online shopping and services, with a focus on low-income Internet users.

The Strength of Internet Ties

January 1, 2006

Presents findings from a survey that examines how Americans use the Internet and email to support and expand their social networks and access resources for assistance in making major life decisions.

The Internet and Campaign 2004

March 1, 2005

Presents findings from a survey conducted in November 2004. Looks at how Americans used the Internet to get political news and information, discuss candidates and debate issues, and volunteer or make contributions to candidates during 2004.